INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What makes Censation perfumes unique?

Our perfumes and attars are crafted with a perfect blend of tradition and modernity. Each fragrance is designed to complement different personalities, moods, and moments, ensuring a unique, long-lasting scent experience.

Are Censation fragrances long-lasting?

Yes, all our perfumes and attars are designed to provide long-lasting fragrance, so you can feel fresh and confident throughout the day

Where do you ship your products?

We offer worldwide shipping. Delivery charges and timelines depend on the shipping destination and will be calculated at checkout.

How long does it take to deliver my order?

Orders are typically processed within 1-2 business days. Delivery times vary based on location:

- Within India: 3-5 business days
- International Orders: 7-15 business days

What should I do if I receive a damaged product?

If your order arrives damaged, please email us at censationlifestyle@gmail.com with pictures of the damaged item and your order details. We’ll replace it or provide a refund as per our policy.

Can I reorder a past purchase?

Yes, simply log in to your account and view your order history. You can reorder directly from there.

What payment methods do you accept?

We accept all major payment methods, including credit/debit cards, net banking, UPI, and PayPal for international customers.

Do you have any discounts or offers?

Yes, we often have special discounts and offers. Visit our Offers Page for the latest deals, and don’t forget to check out our exclusive 15% launch discount for first-time buyers!

Can I send a perfume as a gift directly to someone?

Absolutely! During checkout, you can add the recipient’s address and include a personalized message for the gift.

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